Provide one-stop short-term and long-term rental service solutions
Service purpose
服务宗旨
Innovation as a means
Create a better ecology for enterprises and society
Struggle oriented
Provide a stage and platform for its career
Customer focus
Provide value and experience beyond expectations
after-sale service
售后服务
Pre sale / in sale
Free technical consultation service
Non standard product design support
Actively support and cooperate with customers in pre-sales promotion
On-site product operation training and technical exchange
After sale
On site support for generator commissioning or large project installation and commissioning
After sales training
Fast service
快速响应
Fast service
When the product fails, if on-site service is required, Kangneng will confirm the maintenance plan within 24 hours. End users within Guangdong Province, arrive within 48 hours, domestic end users outside Guangdong Province, arrive within 72 hours。
For the unit damage caused by non-human and non force majeure, and the cause of the failure cannot be quickly determined and repaired on site, Kangneng provides rapid replacement service according to the application of the customer。
Warranty period
12 months from the date the unit leaves the factory or 1000 hours of operation, whichever comes first. Free warranty repairs, parts replacement or parts support；
out of warranty
The warranty period of the whole machine or parts repaired by the user is 12 months or 1000 hours, whichever comes first。
Provide free technical consulting services, paid on-site services, paid parts support or maintenance services。
The warranty period for replacing new parts or the whole machine due to product failure shall remain unchanged according to the warranty period of the original product。
Compact structure and easy maintenance
Replaceable wet cylinder liner
Good cooling effect
Easy replacement
All model parts
Strong versatility and high degree of serialization
Easy to maintain。
Cylinder block and cylinder head
Built in pressure lubricating oil passage is adopted
Diesel generator
Electric cabinet
Electrical accessories
Electric room installation
Equipment leasing
